Privacy Policy
Last updated: April 2026
1. Information We Collect
When you use Tidua, we collect:
- Account information: Name and email address provided during registration (via Clerk authentication).
- Audit data: URLs you submit for analysis, audit results, scores, and recommendations generated by the Service.
- Billing data: Transaction records and credit balances. Payment card details are processed by Yoco and never stored on our servers.
- Usage data: Pages visited, features used, and timestamps for service improvement.
2. How We Use Your Information
- To provide and maintain the auditing service.
- To process credit purchases and track usage.
- To generate audit reports and recommendations.
- To improve the accuracy of our analysis tools.
- To communicate service updates or billing information.
3. Website Content Analysis
The Service analyses publicly available web content from URLs you provide. We extract metadata, structured data, and page content solely for the purpose of generating audit reports. We do not claim ownership of any analysed content.
4. Third-Party Services
We use the following third-party services:
- Clerk: Authentication and user management.
- Yoco: Payment processing (South Africa).
- OpenAI: AI-powered content analysis (no personal data is sent).
- Railway: Application hosting and database.
Each provider has its own privacy policy. We recommend reviewing them.
5. Data Retention
Audit reports and account data are retained for as long as your account is active. You may request deletion of your data by contacting us. Transaction records may be retained as required by applicable financial regulations.
6. Data Security
We implement appropriate technical and organisational measures to protect your data, including encrypted connections (HTTPS), secure authentication, and access controls. However, no method of transmission or storage is 100% secure.
7. Your Rights
Under the Protection of Personal Information Act (POPIA), you have the right to:
- Access your personal information held by us.
- Request correction of inaccurate information.
- Request deletion of your personal information.
- Object to the processing of your personal information.
8. Cookies
The Service uses essential cookies for authentication and session management. No third-party tracking or advertising cookies are used.
9. Contact
For privacy-related enquiries, contact us at interon-ai.com.